Privacy policy
At Carat Cake Jewellery, your privacy is as important to us as sparkle is to diamonds 💎
This Privacy Policy outlines how Mbassy Venture Group Pty Ltd trading as Carat Cake Jewellery ("we", "our", "us") collects, uses, stores, and protects your personal information in accordance with the Privacy Act 1988 (Cth).
1. What We Collect
We may collect personal information from you when you:
- Browse our website
- Make a purchase
- Sign up for our mailing list
- Contact us via email, socials, or forms
This may include:
- Your name, email address, phone number
- Billing and shipping addresses
- Payment details (processed securely via Shopify, Zip, etc.)
- Device and browser data (like IP address and cookies)
2. How We Use Your Info
We collect your information to:
- Process and ship your orders
- Communicate with you (e.g., order updates or replies)
- Send marketing emails if you opt in (you can unsubscribe anytime)
- Improve our website and customer experience
We will never sell, rent, or trade your personal data. Ever.
3. Cookies 🍪
We use cookies to:
- Help the website run smoothly
- Improve your browsing experience
- Serve you more relevant content or ads (if you're into that)
You can disable cookies in your browser settings at any time.
4. Shopify & Third Parties
Our store is hosted on Shopify, which securely processes all customer data and transactions. Third-party providers like payment gateways or shipping services will only collect, use, or disclose your information as needed to perform their role.
We recommend you read their policies too, especially for:
- Shopify: https://www.shopify.com/legal/privacy
- Zip Money: https://zip.co/au/privacy
5. Keeping Your Info Safe
We take your privacy seriously. Your information is stored securely and only accessed by trusted team members. We follow industry best practices to prevent loss, misuse, or unauthorised access.
6. Access or Update Your Info
You can request access to your personal data or ask for corrections by contacting us at: 📧 hello@caratcake.com.au
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The latest version will always be available on our website.
8. Contact Us
Have questions about your privacy? You can contact us at:
Carat Cake Jewellery
PO Box 250
Drummoyne NSW 2047
Australia